Last updated: June 16, 2026
1. Introduction
Casino Hotel ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we handle personal information when you visit our website or enquire about casino hotel stays.
2. Information We Collect
We may collect the following information:
- Contact details: Name, email address, and phone number when you submit a form.
- Message content: Subject and body of booking enquiries you send us.
- Technical data: IP address, browser type, and basic usage data through standard server logs.
3. How We Use Your Information
- Respond to your casino hotel enquiries and booking requests
- Improve our website and hospitality services
- Comply with legal obligations under EU and international law
- Send updates only where you have expressly agreed to receive them
4. Legal Basis for Processing
We process personal data based on your consent (when you submit a contact form), our legitimate interest in operating and improving the platform, and compliance with applicable legal obligations.
5. Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist us in operating the website, subject to strict confidentiality agreements.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Enquiry data is typically retained for up to 24 months.
7. Your Rights
Under the GDPR, you have the right to access, correct, or delete your data, object to or restrict processing, withdraw consent, and lodge a complaint with your local data protection authority.
8. Cookies
Our website uses only essential cookies required for basic functionality and security. See our Cookie Policy for details.
9. Security
We employ industry-standard technical and organisational measures — including SSL encryption and access controls — to protect your information.
10. Age Verification
This platform is intended exclusively for adults aged 18 and over. We do not promote gambling to minors or vulnerable persons.
11. Contact
For privacy questions or to exercise your rights, please use our contact page or write to: 18 Harbour View Avenue, International Business District.